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Share some CCNP Collaboration 300-085 exam questions and answers below.
An end user is complaining that when they try to retrieve their voicemail messages, they hear the message "mailbox is currently in use." What must the administrator do to resolve this issue? 
A. The administrator must reload the mailbox for the user. 
B. The administrator must verify that the mailbox is enabled. 
C. The administrator must verify that the primary extension that is associated with the end user is in an E.164 format. 
D. The administrator must unlock the mailbox for the user. 
Answer: D

In Cisco Unified Communications Manager presence with SIP, if the presence entity resides within the Cisco Unified Communications Manager cluster, how does Cisco Unified Communications Manager respond to a SIP line-side presence request? 
A. by sending a SIP NOTIFY message to the presence watcher to indicate the current status of the presence entity 
B. by sending a SIP SUBSCRIBE message to the presence watcher to request the presence status of the indicated presence entity 
C. by sending SCCP messages to the presence watcher to indicate the current status of the presence entity 
D. by using the Cisco Unified Presence PUBLISH Trunk service parameter on Cisco Unified Communications Manager to associate the user with a line appearance 
Answer: A 

Which device needs to be configured to allow Cisco Unified Presence to receive phone availability updates from subscribed users? 
A. H.323 Trunk 
B. Presence Gateway 
C. MGCP Gateway 
D. SIP Cisco Unified Personal Communicator Gateway 
E. CTI Gateway 
Answer: B

A user reports that when they are using Cisco Unified Personal Communicator, their status does not change when they are on the phone. What is the typical cause of this issue? 
A. The username or password is invalid. 
B. The Cisco Unified Presence account is locked out. 
C. The user is not associated with the line. 
D. Cisco Unified Presence is not enabled for the user. 
E. Cisco Unified Presence is not enabled for the line. 
Answer: C

What are four capabilities of Cisco Unified Presence user communication? (Choose four.) 
A. video conferencing 
B. web collaboration 
C. instant messaging 
D. basic audio 
E. advanced audio/web hosting 
F. automatic LAN configuration 
G. whiteboarding 
Answer: A,B,C,D

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